TERMS AND CONDITIONS
TERMS AND CONDITIONS:
- Area of application
The purpose of these terms and conditions is to regulate the relationship between the following parties:
Gloria Agostina GmbH, Gerenhalde 6, 8317 Tagelswangen, editor of the website www.gaweddingdresses.com one hand, and the Internet user has accepted the terms and conditions which by having placed an order on www.gaweddingdresses.com (hereinafter called "the Customer" referred to).
- Price and price changes
All prices are net prices and include VAT. The rates correspond to those that are listed on the site. Gloria Agostina GmbH reserves the right at any time to change the prices for the products shown without notice.
- Production & Delivery time
The preparation for wedding dresses after measures receive it, usually is 6 weeks. An exact delivery date, we ask you to check with our customer service before. In Production products are quickly shipped to you as possible. The shipping service as well as the processing speed of the duty to determine the feed rate in the international movement of goods. According to experience, the shipping time is about 3-8 working days in Europe and outside Europe 5-10 working days.
- Delivery Area
All our products are shipped worldwide. Gloria Agostina reserves not to serve, individual countries without giving reasons.
- Shipping
The packaging and shipping costs are at an order value of CHF 250 - or more included. At a lower order total, the shipping costs will be displayed in your shopping cart.
- Payment
We accept the following payment methods:
- Mastercard, Visa, Visa Electron
- Cash on pickup
- Bank deposit in CHF, EUR or USD
Payment adress:
Gloria Agostina GmbH, Gerenhalde 6, 8317 Tagelswangen, Schweiz
Konto Nummer // Account Number
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CHF - IBAN: CH670025725710537901L
EUR - IBAN: CH520025725710537960H
USD - IBAN: CH950025725710537961G
BIC/SWIFT: UBSWCHZH84A
Bank adresse:
UBS AG
Stadthausstrasse 18
8401 Winterthur
Bankclearing: 257
- Change of Address or Name
Please let us know as soon as possible of any changes in your address or your family name with, to ensure the smooth delivery of your packages. Enter at each change, please also state your customer number. You can update your address directly in your account.
- Conditions for return or exchange
Please send the item within 7 days of receipt of undamaged and complete in their original packaging with the delivery back to us. Important for returns from abroad: Write on the package "Schweizer Rückware."If this is not the case, any customs clearance charges can be brought to the refund to be paid. The postage cost of shipping will be your responsibility. Case of an exchange extra shipping cost for re-shipping will apply. General discounts or coupons which were utilized for the initial order can also be applied on exchanged goods.
From the conversion and return the following items are excluded:
- Articles were ordered with 20% or more discount
- Made-to-measure and customer goods such as Wedding dresses
- Products have traces of use (wear and tear, bad smells, etc.)
a) No longer available
Gloria Agostina is constantly striving to keep the range as up to date as possible. Should any of the items you have ordered is out of stock, we will inform you via email. You can decide whether they want to select a different item or if we cancel it and you should return any money the purchase amount then.
b) Receive wrong goods
We are always ready to commit as few mistakes as possible. Should it occur, contrary to expectations, that you Gloria Agostina receive goods that do not comply with your order, we ask you to report this to info@gaweddingdresses.com within 7 days of receipt. Has Gloria Agostina demonstrably delivered a wrong product, you have the option to exchange it against the right thing. The postage costs for the return are your responsibility.
c) Receive faulty goods
Please notify us within 7 days from receipt of the product a possible product damage. If you notice that the postman or the courier would like to present you with a parcel damaged, please refuse to accept that. Gloria Agostina not liable for damage to products incurred during transportation to the customer. Products that have been proven defective delivered by Gloria Agostina, can be returned. We ask you to note that it is not mass produced, but individual items from wedding dresses. For example, applies to a long thread or a missing Sequin not as a defective product.
d) Amount of the refund amount
For all returned goods to you, the effective purchase price will be refunded (after deducting vouchers and transaction fees). There are only borne by you paid by Gloria Agostina transport costs. See also Article 4.1 shipping.
e) Payment of the refund amount
Payment of the refund amount once the product is received by us and has been declared for resale capability. That it must not be excluded in accordance with Article 7 of the return.
The referral is made to the means of payment chosen by you when ordering. Do you want to transfer to another account you give us notice this, please send an email to info@gaweddingdresses.com
- Complaints management
We place great emphasis on total customer satisfaction. If you still are not satisfied with our products or services, you can always contact us by email or phone us. We strive to consider your request as quickly as possible and solve.
Our address is:
Gloria Agostina GmbH
Gerenhalde 6
8317 Tagelswangen
Schweiz
Tel: +41 (0) 52 536 40 20
Email: info(at)gaweddingdresses.com
- Notice, Privacy Policy
In the processing and use of customer data Gloria Agostina GmbH tries comply with the current laws to the best of its knowledge and belief, in particular the Data Protection Act. Treated Gloria Agostina GmbH and preserves only those data which are necessary to fulfill their services and their billing.
The customer gives his consent to the fact that Gloria Agostina GmbH its data for processing and development of its services and the manufacture of customized may use of his personal services.
We use the data you provide to fulfill and process your order. When registering for the newsletter, your e-mail address will only be used for information about sales openings, until you unsubscribe from the newsletter. You can unsubscribe at any time.
On several pages, we use cookies to make visiting our website attractive and suitable to your needs and to allow the use of certain functions. These are small text files that are stored on your computer. The majority of the cookies we use are deleted after the end of the browser session from your hard drive (so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer during your next visit (so-called persistent cookies).
Under the Federal Privacy Act, you have a right to free information about your stored data, and a right to rectification, blocking or deletion. Please contact for further information at: info@gaweddingdresses.com
- Retention of title
Until full payment the goods remain the property of Gloria Agostina.
- Change the terms and conditions
These terms and conditions may be changed at any time without notice for any reason by Gloria Agostina GmbH.
It is up to the customer to inform regularly about the content and susceptible to change these Terms and Conditions.
- Applicable law and jurisdiction
The relationship between Gloria Agostina GmbH and the customer are subject to Swiss law.
In the event of a dispute between Gloria Agostina GmbH and the customer, the jurisdiction is the registered office of Gloria Agostina GmbH.
- Severability
If any provision of this agreement invalid or unenforceable invalid or unenforceable after conclusion of the contract, the validity of the remaining provisions shall remain unaffected. In place of the invalid or unenforceable provision by a valid and enforceable provision should come, come the effects of the economic objectives closest to who have followed the Parties to the invalid or unenforceable provision. The foregoing provisions shall apply mutandis in the event that the contract turns out to be incomplete.
Tagelswangen, 28.04.2014